Running a Shopify store means juggling a lot, and staying in touch with customers via SMS can feel like one more thing to figure out. It’s not about blasting messages - it’s about timing them right to keep folks coming back without annoying them. Here are some solid options that plug into Shopify smoothly. Each handles SMS in its own way, blending with other tools or zeroing in on texts. No hype, just straightforward breakdowns so you can see what fits your setup.
Extuitive: AI That Tests Your Ads Before You Pay For Them
Our Extuitive platform takes all the roulette out of advertising for Shopify stores. You connect the store just once, the platform automatically pulls every product and detail, then the AI gets to work: in minutes it generates copy, images, and complete creative concepts. Every single version is then tested against thousands of simulated real shoppers, so you instantly see exactly which ads would make people stop scrolling and buy, all before you spend a single penny launching them.
Everything happens inside one straightforward dashboard: no jumping between services, no waiting weeks for results. You simply review the scores, choose (or slightly tweak) the winners, hit export, and the finished creatives are ready in Meta, TikTok, or wherever you need them. Our platform exists because we got tired of watching stores burn budgets on pure guesses, and honestly, when owners open the report and say “wow, now I actually know what works”, that’s still the best moment of our day.
1. Klaviyo
Klaviyo brings together various channels like text, WhatsApp, and email into a single setup that pulls from customer data. They focus on creating interactions that feel tailored, using AI to handle things like content creation or customer queries around the clock. The platform covers marketing flows, service chats, and analytics, all tied to profiles that track what customers do across touchpoints.
On the service side, they offer tools for handling inquiries and suggestions during busy times, like holidays, through a customer hub or helpdesk. Integrations connect with over 350 apps, making it easier to link up with other business pieces without much hassle. It's built around keeping data unified so decisions come from a full picture of each shopper.
Key Highlights:
- Unifies data from multiple channels for personalized messaging
- Includes AI for automating marketing content and customer support
- Supports flows, campaigns, and web forms for engagement
- Features a data platform for segments and profiles
- Connects with numerous apps and APIs for broader use
Contact and Social Media Information:
- Website: www.klaviyo.com
- E-mail: sales@klaviyo.com
- Facebook: www.facebook.com/Klaviyo
- Twitter: x.com/klaviyo
- LinkedIn: www.linkedin.com/company/klaviyo
- Instagram: www.instagram.com/klaviyo
- Shopify App Store: apps.shopify.com/klaviyo-email-marketing
- Address: 125 Summer Street, Floor 6 Boston, MA 02111
2. Omnisend
Omnisend links email and SMS to run campaigns that hit customers where they check most. They provide customizable templates and automations for things like welcome series or cart reminders, all while segmenting lists based on behavior. The setup aims to keep things straightforward, with real-time updates to groups so messages land with the right crowd.
Support comes through a team available day and night, and it ties into various ecommerce platforms with quick connections. They handle personalization without overcomplicating it, letting stores target based on past actions or preferences. It's geared toward making routine tasks like post-purchase follow-ups feel less manual.
Key Highlights:
- Combines email and SMS for omnichannel campaigns
- Offers pre-built automations for common scenarios
- Uses segmentation that adjusts in real time
- Includes templates that match brand styles
- Integrates easily with multiple store platforms
Contact and Social Media Information:
- Website: www.omnisend.com
- Facebook: www.facebook.com/omnisend
- Twitter: x.com/omnisend
- LinkedIn: www.linkedin.com/company/omnisend
- Instagram: www.instagram.com/omnisend
- Shopify App Store: apps.shopify.com/partners/omnisend
3. Postscript
Postscript centers on SMS as its main channel, with tools to build lists and send messages that spark conversations. They include features like popups for sign-ups and AI to tweak content for better fit, plus options for onsite opt-ins. The approach mixes strategy with compliance checks to keep things running smoothly.
Conversations get a boost through assistants that answer questions or suggest items right in texts. They emphasize testing variants quickly and growing subscriber numbers without extra steps. It's all about turning simple pings into back-and-forth that keeps customers engaged.
Key Highlights:
- Focuses solely on SMS for list building and campaigns
- Uses AI for adapting messages and testing options
- Includes popups and opt-ins for subscriber growth
- Supports conversational tools for direct engagement
- Handles compliance as part of the core setup
Contact and Social Media Information:
- Website: postscript.io
- E-mail: privacy@postscript.io
- Facebook: www.facebook.com/PostscriptIO
- Twitter: x.com/PostscriptIO
- LinkedIn: www.linkedin.com/company/postscriptio
- Instagram: www.instagram.com/postscriptdotio
- Shopify App Store: apps.shopify.com/postscript-sms-marketing
- Address: 3370 North Hayden Road Suite 123-251 Scottsdale AZ 85251
4. TxtCart
TxtCart runs on conversational SMS, where messages feel more like a back-and-forth chat than a one-way blast. They use AI to handle replies, ask questions, and guide shoppers through checkout, especially when someone abandons a cart. The platform also includes regular campaign tools, popups for collecting numbers, and pre-made automations that stores can turn on with a click.
Everything stays inside Shopify, and the dashboard lets teams watch conversations happen in real time or jump in if needed. They keep the setup simple enough that even smaller teams can get flows and campaigns running without spending days on it. The focus stays on making texts feel human while still automating most of the work.
Key Highlights:
- Uses conversational AI for two-way SMS chats
- Offers popups and checkout opt-ins for list building
- Includes one-click automations and campaign planner
- Provides analytics for subscribers and messages
- Supports flows with branching logic
Contact and Social Media Information:
- Website: txtcartapp.com
- E-mail: support@txtcartapp.com
- Facebook: www.facebook.com/txtcart
- Twitter: x.com/txtcart
- LinkedIn: www.linkedin.com/company/txtcart
- Instagram: www.instagram.com/txtcart
- Shopify App Store: apps.shopify.com/txtcart-plus
- Phone: +1 (332) 900-4871
5. Attentive
Attentive handles both SMS and email from one place, with a heavy lean into real-time personalization. They pull in data from the store and website to adjust messages on the fly, and their AI tools help write copy or pick the best segments without endless manual testing. The platform also covers newer stuff like RCS for richer text experiences.
List growth gets attention through sign-up units that pop up on sites, and they keep a close eye on deliverability and compliance so messages actually land. Teams can watch performance through detailed reports and tweak things based on what the numbers show. It works with a long list of other tools to keep everything talking to each other.
Key Highlights:
- Combines SMS, email, and RCS messaging
- Uses AI for copy, segmentation, and journey optimization
- Offers sign-up units for collecting subscribers
- Includes audience manager and detailed analytics
- Connects with over 100 other platforms
Contact and Social Media Information:
- Website: www.attentive.com
- Facebook: www.facebook.com/attentiveHQ
- Twitter: x.com/attentivehq
- LinkedIn: www.linkedin.com/company/attentivehq
- Instagram: www.instagram.com/attentivehq
- Shopify App Store: apps.shopify.com/attentive
6. Recart
Recart puts a lot of weight on building SMS lists quickly through popups that let people join without typing anything. They created a one-click opt-in that remembers past visitors across stores, so the same shopper can subscribe with a single tap instead of filling out forms again. The platform also handles the usual flows like abandoned carts or welcome series, plus campaigns that stores can segment and schedule.
Everything ties directly into Shopify and plays nice with other tools in the stack, such as review apps or email providers. Teams get built-in testing for headlines and offers, and the setup includes someone from Recart who helps plan and tweak things over time. It stays focused on direct-to-consumer brands that want SMS to feel simple and tied to revenue.
Key Highlights:
- Offers one-click, no-typing popup opt-ins
- Includes pre-made flows for carts, welcome, and replenishment
- Supports A/B testing inside campaigns and popups
- Works with common Shopify review and email tools
- Provides a dedicated person for strategy calls
Contact and Social Media Information:
- Website: recart.com
- Shopify App Store: apps.shopify.com/recart
- Address: Budapest, Király u. 26, 1061
7. Emotive
Emotive runs two-way SMS conversations instead of just sending one-off blasts. They have a team that jumps in to write copy, set up flows, and keep things running day-to-day without the store owner having to handle every detail. The platform pulls in triggers from shopping behavior and ties into a bunch of other apps so data moves back and forth easily.
A big part of what they do is conversational recovery - when someone abandons a cart, the system chats with them like a real person would. They also added a pixel that tries to match anonymous visitors to phone numbers for better targeting. It all stays inside Shopify and works alongside whatever else the store already uses.
Key Highlights:
- Handles two-way conversational texting
- Includes a hands-on team for setup and ongoing work
- Uses behavioral triggers for automated messages
- Connects with many ecommerce and helpdesk tools
- Adds a pixel for matching visitors to contacts
Contact and Social Media Information:
- Website: emotive.io
- E-mail: info@emotive.io
- Shopify App Store: apps.shopify.com/emotive
8. Privy
Privy mixes email, SMS, and list-growth tools into one package that lives inside Shopify. They give stores popups, flyouts, and other displays to collect contacts, then let teams send campaigns or set up automated flows for both channels. The editor is drag-and-drop, so putting together a message or sequence does not take long.
Reporting shows how each send performs in real time, and segmentation pulls from shopping behavior or past opens and clicks. They recently brought in Emotive's SMS side, so the texting features now include conversational options too. Stores get someone to talk to when they need help figuring out what to run next.
Key Highlights:
- Combines email and SMS with popup list building
- Offers drag-and-drop campaign and flow builder
- Shows real-time performance for sends and automations
- Includes targeting based on behavior and purchase history
- Provides personal help from a success manager
Contact and Social Media Information:
- Website: www.privy.com
- Facebook: www.facebook.com/GetPrivy
- Twitter: x.com/privy
- LinkedIn: www.linkedin.com/company/privy-ecommerce
- Instagram: www.instagram.com/privy
- Shopify App Store: apps.shopify.com/privy
9. Siena
Siena builds AI agents that handle customer questions across chat, email, and messaging channels for ecommerce stores. They connect straight to helpdesks and the Shopify backend so the agents can check orders, process returns, or suggest products without passing things off to a human every time. The system learns the brand’s tone and keeps answers consistent no matter which channel the shopper uses.
They also run workflows for things like subscription changes or post-purchase follow-ups. Teams can tweak the agents or add new ones for specific jobs, and everything stays inside the existing stack without forcing a full platform switch. It’s mostly about taking routine conversations off the support team’s plate while still sounding like a real person from the brand.
Key Highlights:
- Creates AI agents for customer service across channels
- Handles order lookups, returns, refunds, and recommendations
- Supports subscription management and post-purchase tasks
- Works with existing helpdesks and commerce tools
- Lets teams adjust tone and build channel-specific personas
Contact and Social Media Information:
- Website: www.siena.cx
- Twitter: x.com/siena_ai
- LinkedIn: www.linkedin.com/company/siena-ai
10. Twilio
Twilio supplies the underlying messaging, voice, and email APIs that a lot of apps and stores use to send texts or make calls. Developers drop their code into a Shopify backend or custom app to handle everything from promotional blasts to order updates. It’s not a ready-made marketing dashboard - it’s the plumbing that powers other tools or home-grown solutions.
Because it’s pure infrastructure, stores can build exactly what they want: two-way conversations, scheduled campaigns, or simple notifications. They also have a data platform that pulls customer info together for segmentation. Most Shopify merchants end up using Twilio indirectly through another app rather than talking to it directly.
Key Highlights:
- Provides messaging, voice, and email APIs
- Supports bulk sends and two-way conversations
- Includes a customer data platform for profiles
- Offers authentication and verification tools
- Works globally with pay-as-you-go pricing
Contact and Social Media Information:
- Website: www.twilio.com
- Facebook: www.facebook.com/TeamTwilio
- Twitter: x.com/twilio
- LinkedIn: www.linkedin.com/company/twilio-inc-
- Shopify App Store: apps.shopify.com/twilio-app
11. PushOwl
PushOwl started with web push notifications and later added SMS and email into the same app. Stores use it for abandoned-cart reminders, back-in-stock alerts, flash-sale texts, and newsletters, all from one place inside Shopify. The SMS part covers promotional campaigns and shipping updates, while the push side catches visitors who never gave an email or phone number.
Everything runs on pre-built templates and automations, so setting up a welcome series or win-back flow takes a few clicks. They let you segment by behavior and schedule sends, and the pricing stays tied to how many messages actually go out instead of list size. A lot of smaller and mid-size stores run their whole retention mix through it without juggling separate tools.
Key Highlights:
- Combines web push, SMS, and email marketing
- Offers templates for carts, back-in-stock, and win-back
- Handles shipping and order update texts
- Includes popups and automations for list growth
- Ties pricing to messages sent rather than contacts
Contact and Social Media Information:
- Website: www.pushowl.com
- E-mail: join@pushowl.com
- Facebook: www.facebook.com/pushowl
- Twitter: x.com/pushowl
- LinkedIn: www.linkedin.com/company/pushowl
- Instagram: www.instagram.com/pushowl_brevo
- Shopify App Store: apps.shopify.com/pushowl
12. LiveRecover
LiveRecover skips the bots and puts actual humans on the other end of abandoned-cart texts. When someone leaves items behind, a real person from their team starts a casual one-on-one conversation over SMS - asking what held them up, answering questions, or tossing in a quick discount if it makes sense. They plug into whatever SMS tool the store already uses, so the messages just flow through the existing setup.
The agents get a knowledge base with brand tone and common answers, but they still chat like regular people instead of reading from a script. Stores can watch the conversations happen in a shared inbox and jump in if something needs their attention. It works best for brands that want recovery texts to feel like talking to a helpful friend rather than another automated ping.
Key Highlights:
- Uses real human agents for abandoned-cart SMS chats
- Integrates with existing SMS platforms like Klaviyo or Postscript
- Includes a shared inbox and knowledge base for the team
- Handles objections and questions in real time
- Offers quick setup with checkout extensions
Contact and Social Media Information:
- Website: www.liverecover.com
- E-mail: support@liverecover.com
- Facebook: www.facebook.com/LiveRecover
- Twitter: x.com/liverecover
- LinkedIn: www.linkedin.com/company/liverecover
- Instagram: www.instagram.com/liverecover
- Shopify App Store: apps.shopify.com/liverecover
13. Octane AI
Octane AI builds quizzes that figure out what shoppers actually want and then point them to the right products. The questions and results change on the fly depending on earlier answers, and the whole thing runs without needing someone to code every branch. They recently added a heavier AI layer that writes questions, designs the look, and pulls recommendations straight from the catalog.
Everything lives inside Shopify and pushes the answers into whatever email or SMS tool the store uses. Brands drop the quiz on product pages, in popups, or even run it as a standalone landing page. It’s mostly about turning browsing into a guided experience instead of letting people wander off confused.
Key Highlights:
- Creates interactive product-finding quizzes
- Uses AI to write questions and personalize results
- Syncs answers to Klaviyo, Postscript, and other tools
- Works as popups, embedded pages, or full funnels
- Ties into Shopify Plus and regular stores
Contact and Social Media Information:
- Website: octaneai.com
- Twitter: x.com/OctaneAI
- LinkedIn: www.linkedin.com/company/octane-ai
- Instagram: www.instagram.com/octaneai
- Shopify App Store: apps.shopify.com/octane-ai-quiz-personalization
14. SlickText
SlickText gives stores a straightforward way to send bulk texts and handle two-way conversations. They have popups, keywords, QR codes, and tap-to-text links for gathering numbers, then let teams blast out campaigns or set up drip sequences that trigger off behavior. The inbox side blends regular texting with team features so several people can reply without stepping on each other.
It’s built for businesses that want one dashboard for both promotional blasts and customer-service chats over text. They keep the segmentation pretty open-ended so stores can slice the list however makes sense. A lot of smaller shops and local places use it because the interface stays simple and the support answers fast.
Key Highlights:
- Offers popups, keywords, and QR codes for list growth
- Handles mass campaigns and automated workflows
- Includes a team inbox for one-on-one replies
- Supports detailed segmentation and personalization
- Works with common ecommerce checkouts and tools
Contact and Social Media Information:
- Website: www.slicktext.com
- E-mail: sales@slicktext.com
- Twitter: x.com/slicktext
- LinkedIn: www.linkedin.com/company/slicktext
- Instagram: www.instagram.com/slicktext
- Shopify App Store: apps.shopify.com/slicktext-v2
- Phone: 1-800-688-6290
Wrapping It Up
Truth is, there isn’t one single “best” SMS app for every Shopify store - it all depends on how you actually run your business. Some folks just need quick blasts and solid automations without overthinking it, others want everything tied to email and deep segments, and a bunch of stores these days lean hard into real conversations or AI doing the chatting for them. The good news is there are solid options for every style, and most of them let you try before you commit any real money.
Pick the one that matches the way you already talk to customers, spin up a small test campaign, and watch what actually happens. The app that feels painless to use and quietly brings in sales without you babysitting it every day - that’s your winner right now. Give it a few weeks, look at the numbers, then tweak or switch if you need to. Stores grow, habits change, and what feels perfect today might need an upgrade tomorrow. That’s totally fine. Just start somewhere, keep it simple, and let the results tell you what to do next.
